How to Improve Your Business Efficiency with Software

Efficiency is something every small business owner prioritises. It’s the key to getting tasks done without wasted time and a growing list of software options are available to assist with this.

Online document tools

Allowing your team real-time access to documents and other files increases efficiency. Options like MS OneDrive and Google Drive allow multiple contributors to access and edit the same file at the same time, making collaboration and remote working a more streamlined process.

File management tools

Storing files can become messy and complicated. File management tools help to keep your files in one place, accessible by everyone in your team. You can set user access privileges to view, comment, and edit.

File management tool options include Dropbox, Google Drive, MS One Drive, eFileCabinet, and M-files.

Project management tools

Project management tools help individuals and teams effectively manage various projects, tasks, and deadlines. These tools assist with collaboration, planning and scheduling, making it easy to delegate tasks and subtasks, view workflows and calendars, and create folders for work as it is completed. You can easily view what your team is working on, their progress, which projects need additional resources, and overall productivity.

Project management tool options include Trello, Jira, Asana, Monday, Proofhub, and Workzone.  

Communication tools

Working in a team can be complicated and managing a team can be even harder. Communication tools aren’t just for teams that work remotely. Implementing a communication tool can help you to keep up to date with your team and communicate in the most efficient way possible. Teams that work near each other still need to share files and using one of these software options instead of relying on email (overflowing inboxes, vague subject lines, etc.) will boost efficiency.

Communication tool options include Slack, Google Hangouts, Fleep, Cisco Spark, and Jostle.

Customer support tools

If you’re looking to maximise your customer support efficiency, opt for streamlining all lines of customer communication. Many businesses now accept customer enquiries through channels additional to email – and there are social media accounts to consider, too, which can create even more work.

Making use of a customer support tool can not only funnel all enquiries into the one place for efficient response times, but some tools allow you to track the type of enquiries coming in.

Customer support tool options include Zendesk, Help Scout, Freshdesk, Liveagent, and Groove.

Inventory management tools

Online solutions for inventory management provide you with a dashboard showing a real-time overview of revenue, stock and profit. The tools available vary in their offerings, so take advantage of free trials to find the most appropriate tool for your business. Ensure it integrates with your chosen online store platform so that your available stock displays accurately on your store.

Inventory management tool options include Zoho, ClearInventory, Brightpearl, SellerCloud, and Stitch Labs.

Benefits of migrating from desktop to online

Migrating from desktop to online software will make business life easier to track and manage. Analyse processes, improve task management, and discover the benefits of automation.


If you’d like assistance making your business more efficient with online software and cloud computing, book in a one-on-one mentoring appointment with Digital Solutions Mentoring, and our experts will be happy to help!

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